Deliverables
RIDE SHARING PLATFORM
Year
2023
Industry
INSURTECH
Scope of Work
UI/UX DESIGN
WEBSITE DESIGN
PRODUCT DESIGN
DESIGN SYSTEM
Tech Stack
FIGMA & ADOBE PHOTOSHOP
RIDESHARE
Rideshare is a digital platform that connects vehicle owners with insurance companies looking to provide temporary replacement cars for policyholders whose vehicles are under repair. The platform introduces a seamless bidding process, secure vehicle handover, and transparent payments to make short-term vehicle replacement fast, fair, and reliable.
Coming soon... 🚶🏽♂️
Insurance companies in Ghana and Kenya often struggle to offer replacement vehicles to policyholders after a claim. Meanwhile, many vehicle owners leave cars parked and unused. We identified a clear opportunity to connect these two groups through a shared-value ecosystem — but only if we could design:
A transparent bidding system for both parties
Real-time availability of vehicles
Secure processes to avoid fraud and disputes
An easy user experience for both vehicle owners and insurance adjusters
MY ROLE
As the Product Designer, I led the end-to-end design process:
UX research & user journey mapping
Wireframes and high-fidelity UI
Prototyping and interaction design
Collaborated with developers to ensure smooth handover
Created onboarding flows for two user types
Insurance companies in Ghana and Kenya often struggle to offer replacement vehicles to policyholders after a claim. Meanwhile, many vehicle owners leave cars parked and unused. We identified a clear opportunity to connect these two groups through a shared-value ecosystem — but only if we could design:
1
Vehicle owners needed assurance that their car would be protected and paid for.
2
Adjusters wanted to act quickly, with options shown clearly by region, cost, and condition.
3
Both parties demanded clear documentation and trust indicators during handovers.
KEY FEATURES
Bid-Based Matching
Adjusters post requests. Vehicle owners bid with pricing and availability. The platform highlights the most relevant matches using filters and sorting.
Handover Verification
Before and after photos are required. A digital checklist ensures both parties verify vehicle condition, avoiding disputes.
Secure Payments
Upfront partial payment (e.g., 50%) is made upon bid acceptance. Full payment is confirmed at the end of the rental period.
Vehicle Inventory Management
Vehicle owners can upload details and update availability in real time. Statuses like Pending, Collected, or Returned are clearly displayed.
Notifications & Messaging
In-app messaging and notifications allow fast communication during negotiation, collection, and return.
DESIGN APPROACH
Dual Dashboards
Vehicle Owners: View bids, manage car listings, track status and earnings.
Insurance Adjusters: Post requests, review submissions, assign vehicles, and manage payments.
Simple Flows, Fast Actions
Bidding, messaging, handovers, and support are all a few clicks away.
Each step includes clear CTAs and visual hierarchy for speed and clarity.
Mobile-First Layouts
Recognizing that many users access the platform via smartphones, all screens were optimized for smaller devices without sacrificing information access.
RESULTS
While the platform is currently under development, our user testing results were promising
90% of vehicle owners said they would list their cars.
100% of adjusters found the request-to-bid process intuitive and fast.
Estimated match time reduced from 3 days to 6 hours during prototype testing.
1
Designing trust-first systems (like photo-based handover and upfront payments) is crucial in shared-asset platforms.
2
Clear, role-specific dashboards improve user focus and task efficiency.
3
Visual hierarchy and progressive disclosure keep complex flows simple.
NEXT PROJECT
TRADE 24/7
A modern trading website designed for fast, secure, and seamless access to global markets, tailored for both beginners and pros.
Deliverables
UI/UX DESIGNS | MOBILE DESIGN | UI COMPONENTS | PROTOTYPES | DESIGN HANDOFF
01
Live Site
TRADE 24/7
Industry
FINTECH
Published
2025
